PAGE BRIEF PILOT PM / REFERENCE PAGE

TOWER

Nothing leaves our radar.

Nothing leaves our radar.

Every infrastructure problem starts as a warning. Most incidents are preventable — if someone is watching. TOWER is the control layer that keeps your infrastructure in view, 24 hours a day.


What TOWER monitors

Infrastructure Health

Server CPU, memory, disk, and network. VM resource utilization across your Proxmox cluster. Storage capacity and I/O performance. Power and temperature on physical hardware.

Alerts before resources are exhausted, not after services start failing.

Application Uptime

HTTP/HTTPS checks for every service. Mail server availability and queue depth. Database responsiveness. Custom checks for application-specific health endpoints.

Turbulence warnings when response times degrade. Alerts when services go down.

Endpoint Monitoring

Visibility across the devices on your network — workstations, servers, network equipment. Software inventory, patch status, security posture. Know what's in your environment.

Mail Deliverability

Blocklist monitoring across major RBLs. IP reputation tracking. SMTP delivery success rates. Alerts when your mail starts bouncing before your users notice.

Security Events

Failed authentication attempts. Unusual login patterns. Configuration changes. Not a full SIEM — but the layer of visibility that catches common incidents before they escalate.

Custom Monitoring

Any service we manage gets monitoring configured from day one. Any service you already run can be added to TOWER with an agent or API integration.


Who this is for

Organizations that manage infrastructure and need visibility without building a monitoring team

Teams that have experienced incidents where the first sign was a user complaint rather than a system alert

Businesses with compliance requirements that need documented infrastructure visibility and audit logs

Any organization that wants someone watching their infrastructure who can act on what they see


What TOWER is not

TOWER is not a security operations center. We monitor, alert, and for PILOT-managed infrastructure, we act. For your own systems, we alert your team.

We don't investigate security incidents or perform forensics — that's a different discipline. TOWER is operational visibility, not security response.


// NERD TALK

Not your thing? Get in touch directly.

  • Backend — Zabbix as the core monitoring platform. Agent-based and agentless monitoring. SNMP for network equipment. JMX for Java applications where relevant.
  • Checks — HTTP/HTTPS availability, SSL certificate expiry, SMTP/IMAP/IMAPS, DNS resolution, TCP port availability, process monitoring, log file monitoring.
  • Mail — MXToolbox-equivalent blocklist checks across 50+ RBLs. SMTP transaction monitoring. Proofpoint gateway health.
  • Alerting — Multi-level alert thresholds. Warning → critical escalation. Alert routing to appropriate contacts. Suppression windows for maintenance.
  • Dashboards — Zabbix dashboards for infrastructure overview. Custom dashboards per client for relevant metrics.
  • Retention — Metric history retained per configured retention policy. Trend data for capacity planning.
  • Endpoints — Zabbix agent on Windows/Linux/macOS endpoints. Software inventory, running services, patch status, hardware inventory.

Related missions

All Mission Packages include TOWER monitoring as standard.

Related services


Turbulence warnings before the flight gets rough. Request access.